Last updated: January 12, 2026
These Terms of Service (the “Terms”) govern your access to and use of:
By accessing or using any part of the Services, you agree to these Terms and confirm that you have read and understood our Privacy Policy (https://imfree.school/privacy-policy/) and our Refund Policy (to be made available on the Website) (together with these Terms, the “Agreement”). If you do not agree, do not use the Services.
These Terms are drafted to the maximum extent permitted by applicable law. Some consumer and privacy rights cannot be waived; where mandatory law applies, these Terms apply only to the extent permitted.
The Services are provided by:
INDIVIDUAL ENTREPRENEUR
SUKHODOLOV YURII SVIATOSLAVOVYCH (“imfree”, “we”, “us”, “our”)
Tax ID: 2979909896
Registered address: Kapitana Kuznetsova Street, Building 114, Apartment 15, Odesa, Odesa Region, 65069, Ukraine
Registration: February 6, 2008, 2 471 000 0000 064553
Phone: +380506242951
In-person location (studio): Kyiv, Komfort Town area, Prospekt Sobornosti 17-2 (separate entrance near entrance 12). Studio location and access details may change; always verify on the Website.
The Services may be used by:
If the Student is under the age of majority, the Parent:
We are not a daycare, babysitting, medical, or supervision service. Unless expressly agreed in writing, Parents remain responsible for:
We provide music education services that may include (without limitation):
We may change, suspend, or discontinue any part of the Services at any time, including teachers, schedules, locations, features, and availability.
We use a third-party platform (Pinokee) to plan, schedule, and deliver online lessons (including video connectivity), and to handle operational workflows.
Your lesson schedule may be displayed in the App, and you may receive notifications about lesson creation, changes, or cancellations.
Your payment journey may start on imfree.school (e.g., a “Pay” link) and then continue via redirect, embedded iframe, or similar mechanism to Pinokee and/or payment processors.
We do not store full payment card details. We may receive limited payment metadata (e.g., status, amount, currency, timestamp, order/reference IDs).
Your use of Pinokee and payment processors is subject to their own terms and policies. We are not responsible for third-party actions, outages, data practices performed as independent controllers, fees, exchange rates, declines, delays, or technical failures.
Online lesson quality depends on device capabilities, third-party services, and network conditions. We do not guarantee uninterrupted operation, any minimum bandwidth/latency, or error-free connectivity.
You are responsible for maintaining accurate information and for all activity under your account/device.
The App (and/or related systems) may require SMS-based authentication, including one-time codes. You must have access to the phone number you provide.
We may send transactional communications (not marketing) via email, SMS, and/or push notifications, including:
We do not send promotional push notifications or promotional SMS.
We may offer:
Package structure, scope, and any conditions (including any expiry if applicable) are communicated at the time of purchase.
We may update prices, offers, and accepted payment methods at any time. Prices shown at the time of purchase generally control for that transaction, unless a manifest error occurs.
Prices may include or exclude taxes/fees depending on your location and payment method. Payment processors may charge additional fees; we do not control those fees.
We may offer trial formats including:
Trial availability and structure may vary.
Detailed rules are stated in the Refund Policy. Key rules include:
If you do not notify us at least 6 hours before the scheduled start time, the lesson may be treated as delivered and the full lesson value may be charged/deducted.
If we or the teacher cancel, the lesson will generally be rescheduled.
If a lesson cannot be delivered due to events beyond reasonable control (including power/internet outages, platform outages, air raid alerts, war-related disruptions, governmental actions, natural disasters, or similar events), the lesson will generally be rescheduled.
We may determine, in our reasonable discretion, whether an event qualifies as force majeure for scheduling purposes.
You agree to follow our studio rules, safety instructions, and reasonable teacher directions.
Our premises may contain instruments, audio/video equipment, computers, cables, stands, and other valuable gear.
To the maximum extent permitted by law, you (and/or the Parent) are responsible for damage caused by you or the Student to our premises, instruments, and equipment, including reasonable repair/replacement costs and related expenses.
We are not responsible for loss, theft, or damage to personal items brought to the premises.
We do not guarantee any particular temperature, humidity, noise level, air quality, lighting, or comfort conditions. You accept the risks associated with attending the premises to the maximum extent permitted by law.
Music lessons may involve physical movement, repetitive actions (hands/wrists/posture), proximity to equipment, and exposure to sound.
To the maximum extent permitted by law:
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
We provide educational services and guidance. We do not guarantee specific outcomes, progress rates, audition/competition results, or performance levels.
All materials we provide (methods, exercises, videos/audio, text, designs, trademarks, and software) are owned by or licensed to us.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial educational purposes during your valid access.
You may not copy, distribute, resell, publicly perform/broadcast, reverse engineer, or create derivative works from our materials without written permission.
To the maximum extent permitted by law, you agree that any photos, videos, and audio recordings created by us (or on our behalf) in our premises and/or during lessons, rehearsals, concerts, or events (including online/hybrid concerts) may be used by us.
You grant us a worldwide, royalty-free, perpetual, irrevocable (where permitted) license to use, reproduce, edit, publish, distribute, publicly display, and create derivative works from such materials for:
Where an assignment of rights is permitted, you agree to assign such rights to us; where not permitted, the license applies.
Where applicable law requires parental consent for the processing/publication of a minor’s image/voice, the Parent provides that consent by accepting these Terms and enabling/allowing the Student to participate.
We may organize online or hybrid concerts where Students perform remotely and appear on a large screen in the studio. You acknowledge that this may involve live streaming, public display, recording, replay, and third-party services.
If you wish to request that we avoid using specific materials for future marketing, contact us via the Website contact options or by phone. We will consider requests, but we do not guarantee removal where the material is already published, embedded in distributed content, or where retention is necessary.
You agree not to:
We may refuse service, suspend access, or terminate accounts at our discretion, subject to mandatory legal requirements.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, secure, error-free, or that defects will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Some jurisdictions do not allow certain limitations; in such cases, limitations apply only to the extent permitted.
You agree to indemnify, defend, and hold us harmless from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from:
If you are a consumer in the EU/EEA/UK/Norway, you may have a 14-day right of withdrawal for distance purchases, unless an exception applies.
To the maximum extent permitted by law, you acknowledge that:
We may require an explicit checkbox/confirmation at checkout for immediate performance requests.
We may suspend or terminate access to the Services at any time for any reason (including suspected abuse, fraud, or policy violations), subject to mandatory law.
Sections that by their nature should survive termination (including IP, media rights, disclaimers, limitation of liability, and indemnification) will survive.
Unless mandatory local law provides otherwise, these Terms are governed by the laws of Ukraine.
You agree that disputes will be resolved in the competent courts of Odesa, Ukraine, unless mandatory consumer law requires otherwise.
Nothing in these Terms limits non-waivable consumer rights in your country of residence.